Can't register for competition

What do I do if I am unable to register for a competition, or try to register and get an error message?

Matthew avatar
Written by Matthew
Updated over a week ago

If you are unable to find the page to register for a competition, it is possible that registration is currently closed. From the competition landing page, you will see the text "Registration Closed" in the top right if this is the case. 

If you are able to register but get an error message while submitting your information, don't worry! We are here to help! Send the following information:

  1. Your First and Last Name

  2. Your email address

  3. The name of the competition you are trying to register for (I.E. “The Castle Games - Mixed Pairs)

  4. A screenshot of the error you see

Someone from will be in touch within 24 hours. 

***If your payment isn't going through, it is possible that your payment card is being declined. This is not uncommon for international competitions. Check out our separate article on the issue. Thank you for understanding!***

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